Privacy Policy

1. Information We Collect

We collect the following information when you use CVmake:

• Account information: Name, email address, and profile photo from Google OAuth.
• CV content: Personal details, work experience, education, skills, and other information you enter into the CV editor.
• Usage data: Pages visited, features used, and timestamps.
• Payment data: Processed by Stripe. We do not store card details.

2. How We Use Your Information

• To provide and improve the Service.
• To generate AI-powered CV content, cover letters, ATS scores, and interview questions.
• To process payments and manage your account balance.
• To send transactional emails (receipts, account notifications).
• To comply with legal obligations.

3. AI Processing

When you use AI features, your CV content and job description details are sent to OpenAI for processing. OpenAI's use of this data is governed by their Privacy Policy. We do not use your data to train AI models.

4. Data Storage

Account and balance data is stored in Google Firebase (Firestore), located in EU data centers. CV content is currently stored in your browser's local storage. We take reasonable technical measures to protect your data.

5. Third-Party Services

• Google Firebase: Authentication and database.
• Stripe: Payment processing.
• OpenAI: AI content generation.
• Adzuna: Job listings data.
• Resend: Transactional email delivery.

6. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Object to or restrict processing of your data.
• Data portability (receive your data in a machine-readable format).

To exercise these rights, contact us at support@cvmake.app.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

8. Data Retention

We retain account data for as long as your account is active. You may request deletion at any time. Payment records are retained as required by law (typically 7 years).

9. Children's Privacy

The Service is not directed to children under 16. We do not knowingly collect data from children.

10. Contact

For privacy-related questions or data requests, contact us at support@cvmake.app.